Satisfied Customers (and Partners) Are Your Best Salespeople
本年致股东信共24条核心教训。 点击任意教训展开阅读全文。
📚 核心教训 (24条)
1 Focus on Operating Earnings, Not Accounting Gains
English: Focus on Operating Earnings, Not Accounting Gains
2 Retained Earnings Are the Engine of Wealth Creation
English: Retained Earnings Are the Engine of Wealth Creation
3 Admit Mistakes Publicly and Learn from Overpaying
English: Admit Mistakes Publicly and Learn from Overpaying
4 Own Wonderful Businesses Rather Than Control Mediocre Ones
English: Own Wonderful Businesses Rather Than Control Mediocre Ones
5 Conglomerates Fail When Built on Illusion Rather Than Value
English: Conglomerates Fail When Built on Illusion Rather Than Value
6 Deploy Capital Based on Competitive Strengths, Management Character, and Price
English: Deploy Capital Based on Competitive Strengths, Management Character, and Price
7 Degree of Difficulty Earns No Points in Business
English: Degree of Difficulty Earns No Points in Business
8 Insurance Float as a Free Source of Capital
English: Insurance Float as a Free Source of Capital
9 When Bond Yields Collapse, Conventional Strategies Become Dangerous
English: When Bond Yields Collapse, Conventional Strategies Become Dangerous
10 Structural Advantages Compound — The BNSF and Apple Repurchase Dynamic
English: Structural Advantages Compound — The BNSF and Apple Repurchase Dynamic
11 The Customer Is the Boss for Non-Essential Consumer Products
English: The Customer Is the Boss for Non-Essential Consumer Products
12 Cost Advantage as a Durable Business Model
English: Cost Advantage as a Durable Business Model
13 Find and Exploit Niches the Giants Ignore
English: Find and Exploit Niches the Giants Ignore
14 Determination and Work Ethic Can Overcome Every Disadvantage
English: Determination and Work Ethic Can Overcome Every Disadvantage
15 Entrepreneurial Success Requires America's Framework — But Also the Right People
English: Entrepreneurial Success Requires America's Framework — But Also the Right People
16 Never Bet Against America
English: Never Bet Against America
17 Treat Shareholders as Partners, Not as a Funding Source
English: Treat Shareholders as Partners, Not as a Funding Source
18 Consistency of Message Attracts the Right Stakeholders
English: Consistency of Message Attracts the Right Stakeholders
19 Investors' Expenses Are Wall Street's Income
English: Investors' Expenses Are Wall Street's Income
20 The Best Businesses Require Minimal Assets for High-Margin Operations
English: The Best Businesses Require Minimal Assets for High-Margin Operations
21 Asset-Heavy Businesses Can Still Win with Appropriate Returns on Incremental Investment
English: Asset-Heavy Businesses Can Still Win with Appropriate Returns on Incremental Investment
22 Long-Term Infrastructure Investment Requires Trust in Institutions
English: Long-Term Infrastructure Investment Requires Trust in Institutions
23 Cost Control During Downturns Separates Good Operators from Average Ones
English: Cost Control During Downturns Separates Good Operators from Average Ones
24 Satisfied Customers (and Partners) Are Your Best Salespeople
English: Satisfied Customers (and Partners) Are Your Best Salespeople